return policy
We want you to be happy with your purchase. If for any reason you are not satisfied, please review our return and exchange policy below.
Returns
• We accept returns for both defective and non-defective products.
• All items must be new, unused, and in their original condition.
• You have 14 days from the date of delivery to request a return.
Return Method
• Returns are accepted by mail only.
• A free return label is included in your package.
• There are no restocking fees.
Refunds
• Once we receive and inspect your returned item, your refund will be processed within 7 days.
• Refunds will be issued to the original method of payment.
Exchanges
• We are happy to accept exchanges.
• Please contact us within 14 days of receiving your order to arrange an exchange.
Conditions
• Items that show signs of use, damage caused by the customer, or are returned after the 14-day window may not be accepted.
Contact
If you need help with a return or exchange, please contact us at:
📧 bahar.mymindmyart.com